Job Description
Bilingual Customer Service Representative (Mortgage) - Remote Make a lasting first impression by helping clients navigate their mortgage journey with confidence. This fully remote opportunity offers a blend of customer service, mortgage product support, and relationship building in a fast-paced, client-focused environment. What is in it for you: Hourly salary of $18.50. 24-month contract with the potential for permanent employment. Full-time position: 37.50 hours per week. Monday to Friday, with rotational shifts. Montral, QC; Toronto, ON; Ottawa, ON: 8:00 am to 8:00 pm EST. Halifax, NS: 9:00 am to 9:00 pm. AST. Enjoy the flexibility of remote work. Responsibilities: Complete client touchpoints through inbound phone calls and outbound scheduled phone appointments. Respond to client inquiries by phone and email. Provide resolutions to a range of customer inquiries related to mortgage products. Review new mortgage account details with clients. Guide clients through the use of...