Job Description
Overview
Take on a challenging role as an Operations Specialist with Enercare Inc. in Markham. Specialize in payment processing, customer service inquiries, and finance plan enhancements in this agile position. In this 12-month contract role, you will be crucial to Enercare Inc.s Finance Plan operations. You will handle daily activities including quality assurance on contract bookings, managing escalations, and analyzing payment processes. Your proactive approach to customer issues will ensure adherence to organizational standards and deliver exceptional service.
Responsibilities
- Lead daily operations for Enercare Finance Plan activities
- Implement quality assurance for contract activations
- Investigate and resolve payment-related customer inquiries
- Analyze payment documentation for accuracy
- Collaborate on improvements for payment solutions
Qualifications
- Bachelor’s degree in B...