Job Description
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Promote awareness of brand image internally and externally.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
Encourage guests or callers to purchase or schedule preview package sales/tours.
Explain details and requirements related to attending a sales presentation to potential owners.
Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
Answer guest questions about property facilities/services.
Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and profess...