Job Description
Job Requisition ID #
26WD100202Role Overview
The Renewal Representative, Account Based is a skilled level contributor who independently manages high volume renewal cycles across assigned accounts. The role focuses on executing advanced communication and negotiation activities, optimizing renewal workflows, and supporting customer retention with minimal guidance. The Renewal Representative proactively addresses customer needs, identifies churn risks and renewal blockers, and ensures strong customer satisfaction outcomes. They leverage CRM systems, data analysis, and workflow automation to drive efficiency and predictable renewal execution.
Key Responsibilities
Execute End to End Renewal Motions
Independently own and execute full renewal workflows across assigned Regional Accounts
Close Renewals
Defend the existing customer base by driving timely, accurate renewal execution with minim...