Job Description
I. Job Summary
The Account Executive I is responsible for proactive maintenance and revenue growth of current WM customers within a book-of-business, ensuring that all assigned customers have signed service agreements, in initial term and on file.
II. Essential Duties and Responsibilities
- Increase account penetration with strategic product sales
- Communicate proactively with all customers quarterly, to strengthen and expand relationships
- Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills
- Update and renew customer service agreements
- Resolve service escalations within the defined territory
- Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions
- Communicate rates, fees and service strategies with conviction
- Understand and use customer incentives...