Job Description
Description
Our Vision
Support eCommerce sellers in getting the most out of Veeqo, Amazon's leading shipping and inventory solution, by providing expert guidance, onboarding assistance, and ongoing platform support.
Your Mission
- Serve as a knowledgeable support resource for mid-market eCommerce sellers, assisting them through onboarding, product adoption, and platform usage
- Engage with sellers to understand their needs and provide guidance on how to use Veeqo's Inventory and Shipping platform effectively
- Support multi-stakeholder accounts by responding to inquiries and facilitating access to the right resources
- Assist sellers at various stages of their journey to help them maximize platform value, following processes and guidelines defined by the applicable marketplace SOR
- Collaborate with cross-functional teams to surface seller feedback and support issue resolution
- Meet adoption support targets by applying a customer-focused approach...
Our Vision
Support eCommerce sellers in getting the most out of Veeqo, Amazon's leading shipping and inventory solution, by providing expert guidance, onboarding assistance, and ongoing platform support.
Your Mission
- Serve as a knowledgeable support resource for mid-market eCommerce sellers, assisting them through onboarding, product adoption, and platform usage
- Engage with sellers to understand their needs and provide guidance on how to use Veeqo's Inventory and Shipping platform effectively
- Support multi-stakeholder accounts by responding to inquiries and facilitating access to the right resources
- Assist sellers at various stages of their journey to help them maximize platform value, following processes and guidelines defined by the applicable marketplace SOR
- Collaborate with cross-functional teams to surface seller feedback and support issue resolution
- Meet adoption support targets by applying a customer-focused approach...