Capillary Technologies

Account Manager for Client Success

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 16, 2026
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Job Description

Shape client relationships and growth as an Account Manager driving success and commercial health at our company. This crucial role demands organization, proactive communication, and client-focused strategies.
As an Account Manager, you will manage day-to-day operations and significantly enhance client portfolios. You’ll collaborate with cross-functional teams and client stakeholders to ensure program execution aligns with business outcomes. Your commercial ownership includes overseeing renewals and identifying upsell opportunities, while effectively communicating needs and driving long-term client value.
Key Responsibilities:
• Serve as the primary contact for assigned clients
• Deliver insights based on program performance and opportunities
• Lead weekly status calls for project alignment
• Collaborate with delivery teams to support client initiatives
• Identify and drive expansion opportunities across accounts
Requirements:
• 5+ years in CRM or SaaS accoun...

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