Job Description
Lead account management efforts with Destination Marketing Organizations on the West Coast. Drive product adoption and retention while serving as the primary customer contact in this impactful role.
You will manage a diverse portfolio of accounts, focusing on customer success and revenue growth. With a background of 2-4 years in account management or B2B SaaS sales, your communication and relationship-building skills will be essential in monitoring account health and expanding opportunities.
Key Responsibilities:
• Manage lifecycle of DMO accounts effectively
• Drive customer adoption and retention strategies
• Maintain and monitor customer health and satisfaction
• Keep detailed CRM records and forecasts
• Collaborate with various teams for optimal results
Requirements:
• 2-4 years of account management or customer success experience
• Proven success in achieving retention and growth targets
• Excellent presentation and relationship skills
• Comfort...
You will manage a diverse portfolio of accounts, focusing on customer success and revenue growth. With a background of 2-4 years in account management or B2B SaaS sales, your communication and relationship-building skills will be essential in monitoring account health and expanding opportunities.
Key Responsibilities:
• Manage lifecycle of DMO accounts effectively
• Drive customer adoption and retention strategies
• Maintain and monitor customer health and satisfaction
• Keep detailed CRM records and forecasts
• Collaborate with various teams for optimal results
Requirements:
• 2-4 years of account management or customer success experience
• Proven success in achieving retention and growth targets
• Excellent presentation and relationship skills
• Comfort...