Global Blue

Account Manager - Global Accounts

📍 Location
Seoul, Seoul
⏰ Job Type
Full-time
📅 Posted
June 21, 2026
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Job Description

Responsibilities

  • Manage a portfolio of / and merchant active stores
  • Delivery of own sales targets – own portfolio of Accounts with sales operational metrics (e.g. Refund Ratio, Non-Exit Point Ratio, Non-Cash, MCC, and other KPI targets)
  • Improve merchants’ knowledge and expertise regarding our services
  • Perform, manage and coordinate SELL-OUT, and business support activities for assigned portfolio of merchants (TFS)
  • Accurate use of CRM to plan, record and report account specific activity
  • Follow GB guidelines and usage of GB sales tools 
  • Ensure that all relative market and business information is transmitted to the organization in an updated, qualified and transparent way
  • Additional: Division of work in percentage (please note that this is subject to change depending on business):

  • Commercial – [40%]
  • IT– [5%]
  • Finance – [5%]
  • Administration – [10%]
  • Reports Management – [10%]
  • Busine...
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