Job Description
Description
Department: Ticket Sales & Service
Reports to: Director, Ticket Sales & Service
POSITION SUMMARY:
The Account Manager, Legacy Club plays a key role within the Ticket Sales & Service team, dedicated to delivering an exceptional experience for our longest-tenured Season Ticket Members. The Legacy Club comprises of Vancouver Canucks Season Ticket Members (STM) who have a membership tenure of 25+ consecutive years with the organization. Through a relationship-first approach and a commitment to world-class customer service, this position is responsible for ensuring members feel recognized, valued, and appreciated for their continued loyalty and support. Managing a portfolio of key STM’s, this role serves as a trusted resource and primary point of contact while also driving business growth through the promotion, renewal, and introduction of new ticket products to both existing and prospective members.
ESSENTIAL...