Job Description
Account Manager – Managed Learning Services (MLS)
(Remote) Based in Canada
About The Role
We are seeking a dynamic and highly experienced Account Manager to lead a high‑profile, large‑scale Managed Learning Services (MLS) account for a global financial client. This role oversees a diverse team of 45+ learning and event professionals across multiple regions and is responsible for the strategic planning, execution, and delivery of complex learning programs and large‑scale events. As the primary relationship owner and escalation point for the client, the Account Manager ensures operational excellence, financial accuracy, and alignment with both client objectives and internal business goals. This is a strategic leadership role ideal for someone who thrives in a fast‑paced environment, excels at building strong partnerships, and brings deep expertise in event management, operations, and financial oversight.