Job Description
**POSITION PURPOSE**:
The Account Manager is the first and most important point of contact for our top Master Agents and their sub-agents.
They must always be aware and informed of every single situation pertaining to them to resolve all inquiries with a sense of urgency finding the root cause of the problem by looking at the big picture and not just only at a particular case.
The most important quality of the Account Manager is proactivity, making sure that we are thinking ahead of what the agents might need and thinking outside the box to find solutions that are favorable to the company without compromising the service of excellence that we provide our agents.
One of the main functions of the Account Manager is to serve as the communication interface between Operations and the Sales team to understand and meet the client's and company demands.
**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES**: - Develops a strong business relationship with our agents gaining their ...