Job Description
The Account Operations Manager (AOM) is focused on serving a set of customers through a supporting stakeholder management model to capture customer operational needs and collaborates directly with the Test & Measurement Sales team to increase their efficiency by orchestrating operational activities and efforts to meet the customer's objectives. The AOM oversees designing and implementing solutions to overcome obstacles, enabling channels and spaces to teach the customer how to take advantage of Test & Measurement tools and resources to self-serve and manage external and internal escalations.In This Role, Your Responsibilities Will Be:Leverage operational expertise to customize and own the account treatment strategy by developing and executing the account support plan Be a trusted collaborative partner for sellers by providing operational expertise throughout the customer journey (Pre-Sales, coordinate delivery, Post sale activities) to enhance sales productivity.