Job Description
**JOB TITLE: Account Receivable Claims Administrator**
**REPORTS TO**:North America Credit Manager
**JOB FUNCTION**:The Claims Administrator is responsible for researching and resolving customer invoice dispute claims (payment deductions).
**MANAGER OF PEOPLE (include number of direct reports)**
**OR INDIVIDUAL CONTRIBUTOR**_: _**No direct reports
**JOB RESPONSIBILITIES**:
- Process claims and follow set process flows on handling disputes, with the end goal of determining root causes of disputes and implementing preventative measures to avoid future recurrences.
- Extensive interaction with other areas within DRiV to resolve disputes, including sales, finance, distribution, and pricing.
- Responsible for account reconciliation and resolution of claims.
- Follow up on issuance of credits to customers' accounts and offset open deductions.
**EDUCATION**:
- Associates or Bachelor of Finance/Business preferred
**EXPERIENCE**:_Minimum 1-3 ye...