Job Description
Job description:
- Maintain and update customer contact and account information.
- Monitor outstanding and overdue accounts and ensure timely collection of receivables.
- Issue monthly draft invoices and debit notes to tenants.
- Follow up with tenants on overdue payments and send payment reminders regularly.
- Record and maintain accurate AR transaction logs.
- Reconcile customer accounts and investigate discrepancies.
- Monitor deposit balances and request additional payments when necessary.
- Calculate and apply late payment penalties where applicable.
- Process AR clearing based on bank confirmations and approved cash payments.
- Prepare and submit payment-related documents via internal BPM system.
- Support tenants with invoice inquiries, payment clarification, and audit confirmations.
- Coordinate with internal departments to resolve AR-related issues. <...