Job Description
Description
What NAV CANADA offers you:
Challenging, team-oriented work environmentCompetitive compensation and benefitsDefined benefit pension planOpportunities for growth and developmentFlexible work arrangementsDiverse and inclusive workforceKey Accountabilities:
Establish and maintain a positive and collaborative relationship with a portfolio of customers by regularly practicing exceptional customer service practices, strong communication skills, and through regular communication.Works to ensure customers pay their invoices by contacting customers in advance of due dates.Provides follow-up contact with all customers failing to provide payment on time which can include reviewing past due accounts and prioritizing collections contacts based on payment risk (propensity to pay, outstanding balance, time outstanding)Supports ongoing initiatives that drive ...