Job Description
Become a pivotal Team Lead at Activate's Regina store, dedicated to enhancing customer satisfaction while overseeing operational efficiency. Lead a motivated team and ensure top-notch service delivery.
This permanent, full-time position offers a chance to engage in customer relations while effectively managing store activities. As Team Lead, you will address bookings, ensure compliance with Activate programs, and coach team members to optimize customer success. Your leadership will empower staff and support an outstanding customer experience.
Key Responsibilities:
• Handle customer inquiries via phone and email
• Oversee cash-out and payment processes daily
• Address and resolve customer complaints promptly
• Ensure effective communication about facility status
• Train and mentor new employees for success
Requirements:
• 1-2 years of experience in a supervisory role
• Flexibility to work various shifts as needed
• Familiarity with MS Office and related ...
This permanent, full-time position offers a chance to engage in customer relations while effectively managing store activities. As Team Lead, you will address bookings, ensure compliance with Activate programs, and coach team members to optimize customer success. Your leadership will empower staff and support an outstanding customer experience.
Key Responsibilities:
• Handle customer inquiries via phone and email
• Oversee cash-out and payment processes daily
• Address and resolve customer complaints promptly
• Ensure effective communication about facility status
• Train and mentor new employees for success
Requirements:
• 1-2 years of experience in a supervisory role
• Flexibility to work various shifts as needed
• Familiarity with MS Office and related ...