Job Description
Your role at St John of God Ballarat
We are seeking applications for an Administration Assistant to join our Emergency Department team on a casual basis for a nightshift position.
Shifts will be rostered Monday to Sunday, 10:00pm to 08:00am. Day shifts may be offered when available.
You will primarily be responsible for providing high-level administration support to the Emergency department administration team and other teams when applicable.
The Position
Provide sensitive management of the reception area, dealing with patients and other stakeholders who inquire about the service and welcoming patients who come for appointments.
Manage the telephone lines and sensitively handle telephone calls from patients.
Assist with patient account payments
Receipt payments as per directed by the Front Office Manager for accounts in relation to services pertained.
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