Job Description
Administration Officer – Immigration
Department- Immigration / Mobility Services
Key Responsibilities
Administrative & Case Support
- Provide administrative support within the Immigration Department
- Manage immigration case files, both electronic and physical, ensuring accuracy and completeness
- Compile, organise, and quality-check application documentation before submission
- Maintain internal trackers and monitor application timelines and deadlines
Client & Stakeholder Coordination
- Communicate professionally with clients regarding application requirements and status updates
- Coordinate with internal teams and external stakeholders, including embassies, government departments, and third-party service providers
- Respond to routine client and applicant queries and escalate complex matte...