Job Description
Position Overview
The Administrative Assistant will provide comprehensive administrative support to our healthcare professionals in a team setting.
Duties and Responsibilities
- Booking patient appointments, greeting patients, and answering the HFHT phone line
- Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
- Maintaining patient records by obtaining, recording, and updating personal information
- Scanning and faxing patient information and consultation reports
- Liaising with practice–based primary care teams
- Overseeing and monitoring room bookings and scheduling
- Supporting the development of, and ongoing spread of groups
- May be required to support on‑site, in‑person groups (various locations TBD in Hamilton)
Note: The above responsibilities are not to be considered all‑inclusive.
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