Job Description
Job Description: Requirement/Must Have:
Strong computer skills. Excellent written and verbal communication skills. Customer-oriented mindset. Professional demeanor. Strong critical thinking and attention to detail. Ability to work efficiently in an onsite environment. Experience: Minimum of 2 years of relevant experience or equivalent demonstrated critical thinking skills and resourcefulness. Significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience. Responsibilities: Serve as the first point of contact with customers by phone or in person. Develop positive relationships with key customers. Assess customer needs and gather pertinent information. Create basic work orders in appropriate systems. Provide status updates to customers as requested....