Job Description
Le Géant motorisé is looking for a claims agent to support its internal warranty operations. This is an administrative office position with no customer contact, focused on case management, data entry, and follow-ups with manufacturers. You will play a key role in ensuring the rigorous processing of warranty claims to support internal teams and optimize processes. Specifically, your day-to-day responsibilities will include
- Processing warranty claim requests
- Verifying and validating the information required for files
- Preparing and submitting claims to manufacturers
- Conducting administrative and financial follow-ups (payments, statuses)
- Negotiating or clarifying certain details with manufacturers
- Collaborating with advisors and internal teams
- Accurately entering data
- Analyzing files to identify trends and improve the process