HCL Technologies Limited
Administrator - Desk Side Services, AMT Asset Management Software
Job Description
Administrator - Desk Side Services, AMT Asset Management Software – Bogota, D.C., Distrito Capital de Bogotá
Job Summary
The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high‑quality code and support existing projects while responding to client requests.
Key Responsibilities
- Adhere to quality standards and regulatory requirements by implementing best practices in asset management services to ensure compliance with company policies.
- Provide on‑call support for escalated issues, performing root‑cause analysis using asset management tools to identify and rectify recurring problems.
- Conduct knowledge‑base updates and manage...