Crossover

AI-Enhanced L2 Support Engineer for EdTech Challenges

📍 Location
bogotá, bogotá, distrito capital
⏰ Job Type
Full-time
📅 Posted
June 07, 2026
Apply Now

Job Description

Crossover is hiring for a full-time L2 Support Engineer based in Bogotá, Colombia. This position focuses on providing outstanding customer support by utilizing AI-driven tools to tackle complex technical issues that require human judgment.

The ideal candidate will have at least 3 years of experience in a technical support role, a foundational ability in coding for troubleshooting, and excellent problem-solving skills. Compensation is set at $30 per hour, equivalent to $60,000 per year.

#J-18808-Ljbffr

Start Your Week Right!

Apply now and make every Monday exciting with Crossover

Apply for this Position