Rakuten

AI Product Manager - Customer Strategy Department, Platform Strategy Supervisory Department

📍 Location
Japan, Tokyo
⏰ Job Type
Full time
📅 Posted
July 05, 2026
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Job Description

Description

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Position:

Why We Hire

We are expanding the team to accelerate AI product creation and growth-bringing Points/Coupons/Brand/Data to the next stage through machine learning, generative AI, and agent-like experiences.

Mission
- Do not “add AI for AI’s sake.” Determine whether AI is the best solution and continuously deliver outcomes through data, experimentation, and operational excellence.
- Leverage Rakuten’s core assets across services to achieve both customer experience value (fun, confidence, convenience) and business KPIs (usage, customer development, revenue, program effectiveness, etc.).

Attractiveness
- Leverage Rakuten's massive platform assets (points/coupons/brands/data) to drive high-impact AI products across the group.
- Drive products end-to-end with ownership, from hypothesis design to requirement definition, development promotio...

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