HeyMilo

AI Systems Optimization Manager at HeyMilo

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

Optimize AI systems at HeyMilo as an AI Systems Optimization Manager, ensuring high performance in client deployments. Engage closely with customers to track success and enhance AI interactions.
This role requires a mix of technical skills and customer engagement. You will define success metrics, monitor performance, and debug issues affecting AI agents. Responsibilities also include fine-tuning agent functionalities and translating customer feedback into product improvements.
Key Responsibilities:
• Define and monitor key success metrics with clients
• Analyze AI agents' performance and implement enhancements
• Tune agent workflows for improved interactions
• Debug and resolve system behavior issues
• Implement client feedback into product enhancements
Requirements:
• Technical expertise and coding abilities essential
• Deep understanding of prompt engineering necessary
• Familiarity with AI tools and agent systems required
• Proven communication an...

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