Job Description
We are currently seeking an experienced Analytics Client Service Specialist to join our Client Coverage organization in Monterrey or Mexico City. The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products. Client contact is primarily via telephone and email, but occasional travel may be required for on-site presentations or trainings. Client Service Analysts work closely with account managers and consultants to develop and maintain client relationships.
- Answer detailed client inquiries about MSCI products and methodology.
- Participate in developing client relationships through proactive follow up on issues raised by clients.
- Analyze market performance and data for our clients on a reactive...