Job Description
Now Hiring: Application Analyst Jr., I & II (EHR / Epic)Location: Querétaro, Mexico (Onsite) – Healthcare ITBase SalaryJunior (Level I): 18,********,000 MXN Gross per month + additional benefitsLevel I: 25,********,000 MXN Gross per month + additional benefitsLevel II: 38,********,000 MXN Gross per month + additional benefitsAbout the RoleAs an Application Analyst, you will provide frontline and advanced support for clinical and business applications, collaborate with cross‐functional teams, and help drive system improvements within a healthcare environment.
You will work with key Epic modules such as Hospital Billing, Cadence, Security, Ancillary systems, and Imaging.Key Responsibilities (All Levels)Provide application support, resolve incidents, and fulfill service requests within SLAsDeliver excellent customer service and maintain strong communication with stakeholdersMaintain and update application and process documentationCollaborate with vendors and internal teams to resol...