Job Description
The Application Engineer performs complex non-operational & operational tasks in the area of platform management.
S/he plays a crucial role in the design and
**What we offer**:
**Major tasks and responsibilities of position**:
- Analyze business requirements and provide technical guidance
- Enhance/ ensure quality and compliance of integrated data and processes
- Support in change management activities
- Continuously monitor system and feature performance and initiate measures if required
- Address technical issues, provide timely resolution and lead the escalation process if required
- Support operational improvement activities and supervise external providers
- Collaborate with all parties involved in the respective processes on day-to-day and ad-hoc requests
- Create and maintain comprehensive documentations, such as design documents, user manuals and project closure/ implementation documents
- Time management and planning required ...