Job Description
Noesis is seeking a Senior Support Engineer, for that unique professional who thrives on solving problems and is excited about taking on new challenges. There is the need for a capacity to keep up with new technology and support of a transformation program. This position requires dedication, persistence, follow-up, effective time management, and unbeatable customer service with exceptional communication skills.
Main Tasks and Responsibilities:
- Troubleshooting and Issue Resolution
- Support and Maintenance of Applications
- Incident Prevention
- Strong troubleshooting skills with the ability to support a wide range of information systems and applications
- Daily ticket analysis and resolution, including root cause analysis and problem creation.
Profile:
- More than 2 years of experience, preferably in application support...