Job Description
Elevate your career as an Application Support Specialist specializing in NetIQ and BMC Helix. This role demands five years of experience in client management systems and precise data oversight.
You will be responsible for managing user permissions and credentials while ensuring data integrity at the individual customer level. Strong analytical skills and attention to detail are vital for navigating the complexities of custom-built software solutions. Your ability to follow detailed procedures and escalate uncertainties will be essential for success.
Key Responsibilities:
• Manage user access within NetIQ and BMC Helix
• Review and update customer service data efficiently
• Maintain high standards for data accuracy and governance
• Execute tasks according to detailed guides
• Identify and escalate any operational anomalies
Requirements:
• At least five years of experience with BMC Helix
• Five years of experience with identity management
• Strong analyti...
You will be responsible for managing user permissions and credentials while ensuring data integrity at the individual customer level. Strong analytical skills and attention to detail are vital for navigating the complexities of custom-built software solutions. Your ability to follow detailed procedures and escalate uncertainties will be essential for success.
Key Responsibilities:
• Manage user access within NetIQ and BMC Helix
• Review and update customer service data efficiently
• Maintain high standards for data accuracy and governance
• Execute tasks according to detailed guides
• Identify and escalate any operational anomalies
Requirements:
• At least five years of experience with BMC Helix
• Five years of experience with identity management
• Strong analyti...