Job Description
Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports. Main responsibilities include: Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards. Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations Identify corporate leads and build long-term relationships Drive onli...