Job Description
Position Title: Assistant Manager – Community
Location: Mumbai
Department: Community
Reporting To: Community Manager
Role Overview
The Assistant Manager – Community supports the delivery of member experience at the club, with a strong focus on on-ground execution, engagement, and daily operations.
This role works closely with the Community Manager (or leads the function in their absence) to ensure smooth member journeys, consistent service standards, and effective coordination across teams. It is a hands-on role that requires strong presence on the floor, attention to detail, and the ability to manage day-to-day community operations efficiently.
Key Responsibilities
1. Member Engagement & Relationships
- Build and maintain strong relationships with members throu...