Assistant Manager - Front Office

Reporting to the Front Office Manager you will be responsible for the successful operation of the Front Office Department:

What will you be doing:

• Managing the day to day operations of the front desk you will be responsible for tasks such as check ins/outs, loyalty sign ups, reporting, and assisting with guest needs.
• You will supervise and manage the front office team while on shift, and will be responsible for effective onboarding and training. 
• Ensuring we create unforgettable guest service is delivered to each of our guests with a focus on driving loyalty.
• Most importantly you will effectively manage any emergency situations that arise within the Hotel, ensuring you follow Hotel procedures and processes.

You will get to work alongside a supportive and dedicated Front Office Manager, who thrives on mentoring and developing their team.