Job Description
Overview
Responsibilities
Manage SPA Box and provide 48hr SLA response to all requests, determining next steps and looping in partner functions as needed Partner with siloed functions to complete customer maintenance as requested by field, including but not l...
This individual contributes to the success of PepsiCo by supporting field sales and customers in collecting and submitting for processing multiple customer activation documents, including credit applications, resale certificates, W9 forms and contracts / beverage agreements. Additionally, this role is responsible to accurately attach customers to price groups, key accounts and ensure changes to sales methods and deliver days are processed as requested by sales. This role plays a large part in communication with other partner functions (MBS CIA, MBS DEA, Finance, Equipment and Resolution FSCs, pricing, AR, etc.) to resolve customer activation and maintenance issues as needed.
Responsibilities