Dollarama

Assistant Team Leader Role: Engage Customers and Manage Retail Operations

📍 Location
ottawa, on
⏰ Job Type
Full-time
📅 Posted
June 06, 2026
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Job Description

Join a leading retail team as an Assistant Team Leader in Ottawa. Oversee essential operations, train staff, and ensure high customer satisfaction through effective service management.
As an integral part of the store team, you'll assist in managing operations and support the growth of retail staff. This role calls for candidates with about one year of experience in the retail industry, including supervisory skills, to maintain a dynamic and customer-focused environment. You will resolve customer issues and ensure compliance with safety and cleanliness standards.
Key Responsibilities:
• Support the management in daily operations
• Ensure effective stock management and presentation
• Deliver exceptional customer service experiences
• Maintain cleanliness and safety in the store
• Conduct necessary managerial duties and training
Requirements:
• 1 year of retail experience is required
• Prior supervisory experience needed
• Flexible hours, including evenin...

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