Job Description
Assoc Call Center Support Representative About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more cars by creating simple and convenient experiences for customers and improving their financial and operational performance. The Contact Center Support Representative is responsible for delivering exceptional customer service to customers via phone, email, and chat during North American business hours. This position focuses on providing timely, accurate, and professional assistance to ensure a positive customer experience ac...