Job Description
iSoftStone, Inc. is seeking an Associate IT Support Engineer to join our team in Montreal, Canada!
*This is a part-time (20 hours per week/4 hours per day) hybrid role*
**Must possess valid legal authorization to work in Canada**
Candidates must reside in the Greater Montreal Area and be willing and able to travel occasionally to Toronto, Vancouver, or other Canadian offices when on-site intervention is necessary. This role also provides remote support coverage for Toronto.
Responsibilities
- Daily IT and Network Operations
Maintain and troubleshoot office network infrastructure (routers, switches, firewalls, Wi‑Fi, and VPNs) to ensure stable connectivity. - Manage basic server environments and administer office collaboration platforms (e.g., Office 365, Google Workspace, Azure AD).
Employee Technical Support (L1/L2) - Act as the primary point of contact for IT issues, providing direct on‑site support for Montr...