Job Description
Education: No degree, certificate or diploma.
Work setting
- Motor vehicle repair shop.
Management
- Direct and control daily operations.
- Evaluate daily operations.
- Plan and organize daily operations.
- Manage staff and assign duties.
- Determine merchandise and services to be sold.
- Determine staffing requirements.
- Resolve issues that may arise, including customer requests, complaints and supply shortages.
- Recruit, hire and supervise staff and/or volunteers.
- Conduct performance reviews.
- Supervise office and volunteer staff.
- Appraise clients' needs or eligibility for specific services.
- Assess client's needs and resources to recommend the appropriate goods or services.
- Recommend products or services to customers.
Supervisory Experience
Supervision: 5-10 people.
Telephone Operators
Telephone operat...