Job Description
As an Automotive Warranty & Homologation Support, you will be the key contact between dealers and the manufacturer in case of product-related errors and in contributing to find the solution. You will support authorized repairers (both in written and verbal form) in diagnosing and repairing vehicles using the manufacturer’s systems and database. In this role you will also support warranty claim management, including PDI related claims.
We are looking for automotive technical experts with good customer service and communication skills.
As part of the role, the Warranty & Homologation Support will:
Provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues and warranty assessment.
Work closely with the technicians of the respective workshops and dealerships and support with repair instru...