Job Description
Join Bombardier as an Aviation Customer Account Manager, acting as the key liaison for our major fleet customers. Showcase your expertise in customer relations and aviation industry support with a commitment to excellence.
In this essential role, you'll manage all communication and operational needs, ensuring that customer expectations are met with clarity and precision. Your experience in aviation and strong relationship management skills will drive successful outcomes for both Bombardier and our clients. This position requires a proactive approach and the ability to coordinate cross-functional teams in a supportive, on-site capacity.
Key Responsibilities:
• Act as Bombardier's on-site ambassador for customer relationships
• Manage escalation points for inquiries and order status
• Resolve invoice disputes and financial management issues
• Oversee non-stock part requests for timely fulfillment
• Coordinate logistics and technical service inquiries
Requirements:...
In this essential role, you'll manage all communication and operational needs, ensuring that customer expectations are met with clarity and precision. Your experience in aviation and strong relationship management skills will drive successful outcomes for both Bombardier and our clients. This position requires a proactive approach and the ability to coordinate cross-functional teams in a supportive, on-site capacity.
Key Responsibilities:
• Act as Bombardier's on-site ambassador for customer relationships
• Manage escalation points for inquiries and order status
• Resolve invoice disputes and financial management issues
• Oversee non-stock part requests for timely fulfillment
• Coordinate logistics and technical service inquiries
Requirements:...