Job Description
Enhance travel solutions with your tech skills as an Azure Application Support Analyst. Youll provide essential support for over 1600 travel experts by addressing inquiries and monitoring performance.
As a Platform Support Analyst I, youll manage user ticket escalations and ensure effective application functionality. Key responsibilities include creating documentation, escalating unresolved issues, and collaborating closely with cross-functional teams. Your role will be pivotal in delivering seamless operations and user satisfaction in the travel sector.
Responsibilities
- Take ownership of user inquiries related to applications
- Escalate unresolved tickets to development teams
- Create and sustain comprehensive documentation
- Communicate issues clearly with teams and stakeholders
- Monitor application performance for potential problems
Requirements
- 1+ years in application or technical support rol...