Job Description
Join Besser Company as a Technical Support Specialist, providing expert installation, maintenance, and training for our advanced product line. Enhance client interactions through dedicated support and troubleshooting.
This role involves extensive travel and hands-on engagement with customers in the field. You will address technical issues, promote products, and provide crucial training to ensure successful equipment operation. Your skills will contribute significantly to service efficiency and customer satisfaction.
Key Responsibilities:
• Assist customers with hands-on equipment installation
• Complete and analyze technical service reports
• Offer insightful service and parts recommendations
• Craft proposals and documentation for services
• Collaborate on customer communications
Requirements:
• Associate degree in mechanical, electrical fields, or equivalent
• Two years of experience in a technical role
• Ability to communicate effectively with divers...
This role involves extensive travel and hands-on engagement with customers in the field. You will address technical issues, promote products, and provide crucial training to ensure successful equipment operation. Your skills will contribute significantly to service efficiency and customer satisfaction.
Key Responsibilities:
• Assist customers with hands-on equipment installation
• Complete and analyze technical service reports
• Offer insightful service and parts recommendations
• Craft proposals and documentation for services
• Collaborate on customer communications
Requirements:
• Associate degree in mechanical, electrical fields, or equivalent
• Two years of experience in a technical role
• Ability to communicate effectively with divers...