Job Description
Maximize client satisfaction as a Client Service Manager with BFL Canada in Calgary. This role centers on group benefits administration and proactive client support.
In this position, you will leverage at least two years of experience in Group Benefits to assist clients with insurance policies. Collaborating closely with clients and insurers, you will ensure swift problem resolution and administrative support for enrolment and changes. Your ability to prepare communication materials will enhance client relationships and support retention.
Key Responsibilities:
• Address client and insurer inquiries via calls and emails
• Proactively manage outstanding client issues
• Assist with administrative processes for insurance policies
• Prepare presentations for policy implementations
• Audit enrollment to ensure compliance with group plans
Requirements:
• 2+ years in Group Benefits service experience
• Knowledgeable in MS Office Suite
• Strong analytical and pr...
In this position, you will leverage at least two years of experience in Group Benefits to assist clients with insurance policies. Collaborating closely with clients and insurers, you will ensure swift problem resolution and administrative support for enrolment and changes. Your ability to prepare communication materials will enhance client relationships and support retention.
Key Responsibilities:
• Address client and insurer inquiries via calls and emails
• Proactively manage outstanding client issues
• Assist with administrative processes for insurance policies
• Prepare presentations for policy implementations
• Audit enrollment to ensure compliance with group plans
Requirements:
• 2+ years in Group Benefits service experience
• Knowledgeable in MS Office Suite
• Strong analytical and pr...