Job Description
24 Hours Group in Medellín, Colombia, is seeking an Office-based Call Center Agent to handle inbound calls for towing and roadside assistance, gather details, and coordinate with dispatch to ensure prompt service.
The role requires bilingual English/Spanish communication, empathy, and the ability to stay calm in a fast-paced emergency environment. Full-time, on-site shifts follow Pacific Standard Time alignment, including nights, weekends, and holidays.
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