Job Description
Position Type: Full Time
Department: Patient Programs
Work Location: Ontario or Quebec
Work Arrangement: Remote
Work Hours: Monday to Friday - 8 hour rotating shifts between 8am - 8pm EST
The Opportunity:
The Bilingual Case Manager is responsible for managing all aspects of the enrollment, reimbursement process, and service coordination for patients who have been prescribed the drug by physicians. Bilingual Case Manager will provide drug coverage support to physicians and patients, follow up on submissions pertaining to obtaining coverage through private and provincial drug plans, ensure patients have access to their prescribed treatments in a timely manner, and provide continuous support for patients through excellent communication skills and available resources to ensure patients have easy access to their prescribed therapy.