Job Description
Empower claim resolution as a Bilingual Claim Manager with Empire Life, working remotely or hybrid in Kingston, Toronto, or Montreal. This role emphasizes customer service excellence and claims management expertise.
Empire Life seeks a Bilingual Claim Manager for its Group Operations team. The successful candidate will bring over two years of disability claim management experience alongside strong communication skills in French and English. Ideal applicants possess knowledge of medical terminology and disability best practices while being able to prioritize and analyze complex claims.
Key Responsibilities:
• Investigate and evaluate eligibility for claims
• Manage claims duration using best practices
• Conduct telephone interviews with claimants and employers
• Ensure timely communication regarding claim developments
• Formulate detailed case management plans
Requirements:
• Bilingual in French and English
• 2+ years in disability claim management
• Kno...
Empire Life seeks a Bilingual Claim Manager for its Group Operations team. The successful candidate will bring over two years of disability claim management experience alongside strong communication skills in French and English. Ideal applicants possess knowledge of medical terminology and disability best practices while being able to prioritize and analyze complex claims.
Key Responsibilities:
• Investigate and evaluate eligibility for claims
• Manage claims duration using best practices
• Conduct telephone interviews with claimants and employers
• Ensure timely communication regarding claim developments
• Formulate detailed case management plans
Requirements:
• Bilingual in French and English
• 2+ years in disability claim management
• Kno...