Job Description
Location: Hybrid – Toronto (3 days onsite, 2 days remote)
Schedule: Full-time, Monday to Friday
Contract: 3-month contract
Pay Rate: CAD23/hr
About the Role:
We are hiring Bilingual Claims Support Specialists (English/French) to support a high-impact claims initiative. This role requires strong attention to detail, customer service skills, and the ability to handle sensitive information with professionalism.
Key Responsibilities:
- Manage communications (phone, email, mail) and perform data entry
- Process claims, conduct quality checks, and flag discrepancies
- Support claimants with inquiries and status updates
- Handle support tickets and maintain accurate records
- Provide professional call center support with empathy
- Assist with reporting, process improvements, and special proje...