Job Description
We’re looking for a proactive and highly organized Bilingual Community Content Assistant to support daily community operations, customer communication, and content posting. This role combines virtual assistance, community support, and light social media coordination. The ideal candidate is detail-oriented, tech-savvy, and comfortable working in a fast-paced, remote environment while communicating fluently in both English and Spanish.
Responsibilities
- Respond to customer and community inquiries in English and Spanish with professionalism and empathy
- Manage and respond to emails efficiently using Outlook
- Post job updates, announcements, and community content across platforms
- Support affiliates by answering questions and providing clear, accurate information
- Assist with daily community management, including member support and engagement
- Write and publish UGC-style posts and basic social media content
- Assist w...