A BPO GROUP

Bilingual Customer Service Representative (Cali)

📍 Location
perímetro urbano santiago de cali, valle del cauca
⏰ Job Type
Full-time
📅 Posted
June 22, 2026
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Job Description

WE ARE SEEKING A RELIABLE AND ORGANIZED AGENT TO JOIN OUR TEAM, YOU WILL BE THE FIRST POINT OF CONTACT FOR OUR CLIENTS' COMPANY AND WILL PROVIDE ADMINISTRATIVE SUPPORT ACROSS THE ORGANIZATION. THE IDÓNEO CANDIDATE WILL HAVE A FRIENDLY AND PROFESSIONAL DEMEANOR, EXCELLENT COMMUNICATION SKILLS, AND THE ABILITY TO MULTITASK EFFECTIVELY.

Responsibilities

  • Answer, screen, and forward incoming phone calls.
  • Provide accurate information to callers and direct them to the appropriate department or individual.
  • Perform general clerical duties such as data entry and, or but not limited to, digital filing.
  • Assist in organizing meetings and scheduling appointments.
  • Assist with other administrative tasks as assigned.
  • Handover requested tasks from management team.

Qualifications

  • Organizational skills: ability to manage multiple tasks and prioritize work effectively.
  • Administrative skills: profici...

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